Last updated: August 11, 2025

1. SCOPE
These Terms & Conditions apply to all services and products provided by Spaced Entertainment, hereinafter referred to as “the Provider,” unless otherwise agreed in writing. By commissioning the Provider, the Client agrees to be bound by these Terms & Conditions.
 

2. OFFERS & CONCLUSION OF CONTRACT
All offers are non-binding and subject to change. A binding contract between the Client and the Provider is only formed when the Client accepts the offer in writing (e.g., by email or signed document) and the Provider subsequently confirms this acceptance in writing. No work shall commence unless and until such written confirmation from the Provider has been issued. Requests by the Client to begin work prior to such confirmation do not constitute acceptance and will not be acted upon.

3. SERVICES
The Provider shall deliver the services as described and quoted in the offer or project agreement. The Client acknowledges that any services or deliverables outside the agreed scope will be invoiced separately. The Client is entitled to submit feedback and requests for corrections during the project. Such feedback shall be provided in no more than two (2) consolidated rounds. One round constitutes a single email, message, or phone request for changes, regardless of how many individual points are included. Additional feedback or correction requests beyond these two rounds may incur additional charges at the Provider’s standard rates.

4. FEES & PAYMENT TERMS
The agreed fee is due upon receipt of the invoice unless otherwise expressly agreed in writing. Upon Client’s request and mutual agreement, a payment term of 7 to 14 calendar days from invoice date may be granted. Unless such an agreement exists, payment upon receipt of the invoice shall be the standard and is expected. Payments made within 48 hours of invoice date are entitled to a 3% discount on the net amount. For larger projects, the Provider reserves the right to request a 50% advance payment of the total agreed fee before commencing work. All prices are net and subject to applicable VAT unless explicitly stated otherwise.

5. LATE PAYMENT
If the Client fails to pay on time, the Provider may charge interest on the outstanding amount. The interest rate shall be 5% above the European Central Bank base rate for business customers, and 9% above the ECB base rate for consumers. Additional claims for damages caused by delay remain unaffected.
 

6. CANCELLATION & TERMINATION
If the Client cancels a project within 24 hours before the agreed start time, a cancellation fee of 50% of the total agreed project fee shall be payable, unless the cancellation is due to force majeure. In the event of cancellation after work has commenced, the Provider shall be entitled to payment for all services performed up to the date of cancellation, including any non-refundable costs for rented equipment or booked transportation.
 

7. CLIENT OBLIGATIONS
The Client shall provide all information, materials, and approvals necessary for the execution of the project in a timely manner. Delays caused by the Client may result in a reasonable extension of deadlines and/or additional costs.

8. USAGE RIGHTS
Unless otherwise agreed in writing, the Provider grants the Client a non-exclusive, non-transferable license to use the delivered work products strictly for the agreed purpose, limited by time, territory, and medium as specified in the project agreement or offer. Extended usage rights, including but not limited to unlimited duration, worldwide usage, sublicensing, or use on additional platforms or in additional formats beyond the original scope, may be purchased separately. Such extended rights shall be granted only upon express written agreement and payment of a buyout fee equal to twenty-five percent (25%) of the total agreed project cost. All rights of use are granted only after full payment of the agreed fees. Until full payment is received, the Client is not entitled to exercise any rights beyond inspecting the deliverables for approval purposes.

9. MUSIC LICENSING

Licenses granted for music produced or provided by the Provider include monetization rights on digital platforms; however, these rights are limited and do not permit unlimited use. The same music track may not be used for unrelated or distinctly different videos without additional licensing. Unlimited or fully unrestricted use of music tracks is available only as a premium license, which requires the Provider to pay increased licensing fees to third-party rights holders. Such premium licensing must be explicitly agreed upon in writing and will incur additional charges. Clients acknowledge that music usage is subject to digital distributors’ policies—including YouTube Content ID and Meta’s rights management systems—that may impose restrictions, claims, or monetization by rights holders or platform operators.

10. PROJECT FILE RETENTION
The Provider retains video project files and related data for up to two (2) years after project completion. After this period, the Provider is not obligated to store or provide access to these files. It is the Client’s responsibility to back up all important data within this timeframe.
 

11. LIABILITY
The Provider shall be liable only for damages caused by gross negligence or willful misconduct. Liability for consequential damages, loss of profit, or indirect damages is excluded, unless otherwise required by law.
 

12. FORCE MAJEURE
The Provider shall not be liable for delays or failures in performance due to circumstances beyond their reasonable control, including but not limited to natural disasters, strikes, pandemics, power outages, or government actions.
 

13. CONFIDENTIALITY & NDA
Both parties undertake to treat as confidential all business and trade secrets obtained during the contractual relationship and to not disclose them to third parties without prior written consent. This includes prices, processes, patents, project details, and used or showcased technology.

14. CANCELLATION POLICY
Clients may cancel the contract within 14 days without giving a reason. To cancel, they must notify the Provider by email (hello@spaced-entertainment.com) or phone (+49 15679 683595 / +49 15679 682165) within the 14-day period.

If services begin during this period at the Client’s request, payment is due for the work done up to cancellation.

Refunds will be processed within 14 days of cancellation.

15. AGE RESTRICTION
You must be of legal age to enter into contracts in your jurisdiction (18+ in the EU, 21+ in the US) to use our services. By using them, you confirm that you meet this requirement.

16. GOVERNING LAW & JURISDICTION
These Terms & Conditions are governed by the laws of the Federal Republic of Germany. The place of jurisdiction, where legally permissible, is the registered office of the Provider.
 

17. SEVERABILITY CLAUSE
Should any provision of these Terms & Conditions be invalid, the validity of the remaining provisions shall remain unaffected.